Purchasing

• Each product can have one or more suppliers, one of which is designated as the primary supplier for that product.
• In addition to your own SKUs (unique part numbers), each supplier can have their own SKUs, costs and purchasing rules for each product.
• Set reorder points and reorder quantities.
• Generate purchase orders automatically based on reorder points and reorder quantities, or order enough for a given number of days based on sales during a specified period.
• Automatically send purchase orders by email or fax.
• Bar-coded items can be received with a barcode scanner.
• Print barcode labels for newly received items.
• Export payables for received items to QuickBooks.

Customer Management

Improve your support & customer relations

• Builds a searchable customer list as orders are imported or entered manually
• Track customers' order and payment history
• Carry balances and credits forward to new orders
• Search for customers by name, address, email, items purchased, etc.
• Enter Notes about customers
• Flag problem customers so you don't ship to them again
• Send email confirmations for new orders, when tracking numbers are imported, etc.
• Powerful Email Template system for sending pre-formatted messages
• Order Status System lets customers get up-to-the-minute status and tracking info on your Website*
• Exports customer data for use with bulk email programs

* Separate hosting fee required

Packaging and Shipping

• Scan the order number of an invoice
• Put an empty box on your scale
• Scan each item as you pack it
• Print a UPS, FedEx or USPS label
• Done!

Using the Pack and Ship System, you can:

• Pack by order or by SKU.
• Collect serial numbers for specified items as they are packed.
• Set-aside partially packed orders and retrieve them for completion at a later date.
• Charge credit cards for orders that have not been paid yet.
• Print invoices and packing slips.
• Print shipping labels without going through the packing process.
• Review recent UPS and FedEx shipments.
• Run UPS and Fedex end-of-day processes.

Shipping Software Integration

• UPS Online Worldship
• Fedex QuickShip
• Endicia / DAZzle
• Postal Package Partner
• Virtually any shipping program that imports & exports text files
• Sends addresses to shipping software via text files or ODBC connection
• Automatically imports tracking numbers, pickup dates & shipping charges from programs listed above
• Also imports tracking numbers, pickup dates & shipping charges from comma delimited text files

New USPS Interface

• Get Delivery Confirmation Numbers from the US Postal Service with a couple of button clicks
• Print USPS shipping labels with Delivery Confirmation barcodes
• Save money on every package you ship with Delivery Confirmation
• Includes many order tracking features
• Packages can be tracked from the View Orders screen in the Order Manager
• Tracking numbers can be used in emails to customers
• Customer emails can be sent automatically when new tracking numbers are imported
• Tracking numbers can also be displayed as live links to UPS, Fedex, USPS, etc. in the Stone Edge Order Status System