Manual Order Entry

• Fast data entry for all non-Web orders
• Search for customers by name, address, email, phone, etc. - fills in name & address fields automatically
• Enter gift messages and other notes for printing on invoices and packing slips
• Enter notes for internal use
• Easy entry of repeat orders
• Enter price changes, discounts, surcharges, shipping charges, etc.
• Pulls items from the same inventory as your point of sale and Web orders

Point of Sale

• Supports barcode scanners and cash drawers
• Fast data entry for retail sales
• Search for customers by name, address, phone, etc. - fills in name & address fields automatically
• Enter notes for internal use
• Use up to 3 payment methods per order
• Enter price changes, discounts, surcharges, shipping charges, etc.
• Includes support for "cash" sales where no customer info gets entered
• Pulls items from the same inventory as your manual and Web orders

Inventory Management

• Subtracts items sold from quantity on hand
• Combines sales from shopping carts, manual orders and point of sale
• Track and easily fill backorders
• Supports drop-shipping (see below)
• Real-time inventory tracking for Miva Merchant
• RMA system for tracking returns
• Option to track cost-of-goods on a first-in-first-out (FIFO) basis
• Reports include sales, backorders, best sellers & slow movers, etc.
• Supports barcode scanners for receiving inventory and packing orders
• Creates restocking purchase orders automatically
• Imports and exports product data via text files and Access databases

Track inventory by product options (attributes) such as color, size and style!*

When you import orders into the Order Manager, the program combines "parent SKUs" with selected options (color, size, etc.) to generate "sub SKUs". It then uses the sub SKUs for inventory tracking, purchase orders, etc. For example, if someone orders a T-shirt (SKU 1001) in red and extra large, the Order Manager converts the SKU 1001 to 1001-red-xl, so you know exactly what sold, and your inventory tracking will be a breeze!

*Requires Viking Coders Inventory Management Module